{"id":6400,"date":"2024-12-13T11:24:54","date_gmt":"2024-12-13T10:24:54","guid":{"rendered":"https:\/\/staging-hp.vielfaltmenue.com\/faq\/"},"modified":"2026-07-21T14:25:54","modified_gmt":"2026-07-21T12:25:54","slug":"faq","status":"publish","type":"page","link":"https:\/\/vielfaltmenue.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div style=\"aspect-ratio:16\/9;min-height:unset;\" class=\"wp-block-cover alignfull has-aspect-ratio wp-duotone-unset-1\"><img decoding=\"async\" width=\"1500\" height=\"1000\"   data-anim-action=\"scale\" data-anim-event=\"load\" data-anim-triggered=\"false\" data-anim-from=\"transform: scale(1);transform-origin: center center;\" data-anim-to=\"transform: scale(1.3);\" data-anim-id=\"anim-6a6a918b31613\" data-anim-reverse=\"false\" data-anim-time=\"1000\" class=\"wp-block-cover__image-background wp-image-15326 size-full\" alt=\"\" src=\"https:\/\/vielfaltmenue.com\/wp-content\/uploads\/2026\/02\/VM_Website_Bild_FAQ.jpg\" data-object-fit=\"cover\" srcset=\"https:\/\/vielfaltmenue.com\/wp-content\/uploads\/2026\/02\/VM_Website_Bild_FAQ.jpg 1500w, https:\/\/vielfaltmenue.com\/wp-content\/uploads\/2026\/02\/VM_Website_Bild_FAQ-300x200.jpg 300w, https:\/\/vielfaltmenue.com\/wp-content\/uploads\/2026\/02\/VM_Website_Bild_FAQ-1024x683.jpg 1024w, https:\/\/vielfaltmenue.com\/wp-content\/uploads\/2026\/02\/VM_Website_Bild_FAQ-768x512.jpg 768w\" sizes=\"(max-width: 1500px) 100vw, 1500px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-ebcbd11e wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center col-12 col-sm-auto col-lg-6 is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:var(--wp--preset--spacing--x-large);padding-left:var(--wp--preset--spacing--x-large)\">\n<div class=\"wp-block-group is-layout-flow wp-container-core-group-is-layout-01a90627 wp-block-group-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--medium);padding-right:var(--wp--preset--spacing--small);padding-bottom:var(--wp--preset--spacing--medium);padding-left:var(--wp--preset--spacing--small)\">\n<h2 id=\"h-frequently-asked-questions\" class=\"wp-block-heading has-background-color has-text-color has-link-color has-x-large-font-size wp-elements-43a1719f139710427b2d580fc8c4deb2\">Frequently Asked Questions<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You have questions. We have the answers. <\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-cover alignfull is-light\"><img decoding=\"async\" width=\"1024\" height=\"576\"   data-anim-action=\"scale\" data-anim-event=\"hover\" data-anim-triggered=\"false\" data-anim-from=\"transform: scale(1);transform-origin: center center;\" data-anim-to=\"transform: scale(1.1);\" data-anim-id=\"anim-6a6a918b32ae2\" class=\"wp-block-cover__image-background wp-image-13185 size-large\" alt=\"\" src=\"https:\/\/vielfaltmenue.com\/wp-content\/uploads\/2025\/12\/VM_Bild_BG3-1024x576.png\" data-object-fit=\"cover\" srcset=\"https:\/\/vielfaltmenue.com\/wp-content\/uploads\/2025\/12\/VM_Bild_BG3-1024x576.png 1024w, https:\/\/vielfaltmenue.com\/wp-content\/uploads\/2025\/12\/VM_Bild_BG3-300x169.png 300w, https:\/\/vielfaltmenue.com\/wp-content\/uploads\/2025\/12\/VM_Bild_BG3-768x432.png 768w, https:\/\/vielfaltmenue.com\/wp-content\/uploads\/2025\/12\/VM_Bild_BG3-1536x864.png 1536w, https:\/\/vielfaltmenue.com\/wp-content\/uploads\/2025\/12\/VM_Bild_BG3.png 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\" style=\"background-color:#f9f9f9\"><\/span><div class=\"wp-block-cover__inner-container has-global-padding is-layout-constrained wp-block-cover-is-layout-constrained\">\n<div class=\"wp-block-group alignfull has-transparent-background-color has-background is-vertical is-content-justification-center is-layout-flex wp-container-core-group-is-layout-d07b92ef wp-block-group-is-layout-flex gs_WdZqYg group_wrap\" style=\"margin-top:var(--wp--preset--spacing--small);margin-bottom:var(--wp--preset--spacing--small);padding-top:0;padding-bottom:0\">\n<h2 class=\"wp-block-heading has-text-align-center has-darkest-color has-text-color gs_2PefhW\" id=\"h-topic-overview\" style=\"line-height:1\">Topic Overview<\/h2>\n\n\n\n<div style=\"height:0px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-container-content-87616294\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-2e7221ca wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--large);margin-bottom:var(--wp--preset--spacing--large)\">\n<div class=\"wp-block-column col-12 col-sm-auto is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full is-resized has-custom-border is-style-rounded\"><img decoding=\"async\" src=\"https:\/\/vielfaltmenue.com\/wp-content\/uploads\/2026\/01\/VM_Icon-Set_Bubble_Registrierung_App.svg\" alt=\"\" class=\"wp-image-14676\" style=\"border-style:none;border-width:0px;border-radius:15px;object-fit:cover;width:100px;height:100px\"\/><\/figure>\n\n\n\n<p class=\"has-text-align-center has-darkest-color has-text-color has-link-color wp-elements-d91095601d2611c3f23e2a81c3cb90f0 wp-block-paragraph\"><span class=\"is-button link\" data-type=\"scroll\" data-params=\"\" registrierung=\"\"><strong>Registration<\/strong><\/span><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full is-resized has-custom-border\"><img decoding=\"async\" src=\"https:\/\/vielfaltmenue.com\/wp-content\/uploads\/2026\/02\/VM_Icon-Set_Bubble_Bestellung.svg\" alt=\"\" class=\"wp-image-14974\" style=\"border-style:none;border-width:0px;border-radius:15px;object-fit:cover;width:100px;height:100px\"\/><\/figure>\n\n\n\n<p class=\"has-text-align-center has-darkest-color has-text-color has-link-color wp-elements-7183fb733ffc1c498bfd6e4bbd53b25e wp-block-paragraph\"><span class=\"is-button link\" data-type=\"scroll\" data-params=\"\" essensbestellung=\"\"><strong>Order &amp; Login<\/strong><\/span><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column col-12 col-sm-auto is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full is-resized has-custom-border\"><img decoding=\"async\" src=\"https:\/\/vielfaltmenue.com\/wp-content\/uploads\/2026\/01\/VM_Icon-Set_Bubble_Schuessel_Essen.svg\" alt=\"\" class=\"wp-image-14682\" style=\"border-style:none;border-width:0px;border-radius:15px;object-fit:cover;width:100px;height:100px\"\/><\/figure>\n\n\n\n<p class=\"has-text-align-center has-darkest-color has-text-color has-link-color wp-elements-6101568f41b267c0242f504e0efe7ef0 wp-block-paragraph\"><span class=\"is-button link\" data-type=\"scroll\" data-params=\"\" verpflegung=\"\"><strong>Meals<\/strong><\/span><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column col-12 col-sm-auto is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full is-resized has-custom-border\"><img decoding=\"async\" src=\"https:\/\/vielfaltmenue.com\/wp-content\/uploads\/2026\/02\/VM_Icon-Set_Bubble_Kreditkarte_Abrechnung_Bezahlung.svg\" alt=\"\" class=\"wp-image-15328\" style=\"border-style:none;border-width:0px;border-radius:15px;object-fit:cover;width:100px;height:100px\"\/><\/figure>\n\n\n\n<p class=\"has-text-align-center has-darkest-color has-text-color has-link-color wp-elements-d192b5c2ae5dfeb4c3c81ceb8191c284 wp-block-paragraph\"><span class=\"is-button link\" data-type=\"scroll\" data-params=\"\" bezahlung=\"\"><strong>Payment<\/strong><\/span><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column col-12 col-sm-auto is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image aligncenter size-full is-resized has-custom-border\"><img decoding=\"async\" src=\"https:\/\/vielfaltmenue.com\/wp-content\/uploads\/2026\/02\/VM_Icon-Set_Bubble_FAQ.svg\" alt=\"\" class=\"wp-image-15330\" style=\"border-style:none;border-width:0px;border-radius:15px;object-fit:cover;width:100px;height:100px\"\/><\/figure>\n\n\n\n<p class=\"has-text-align-center has-darkest-color has-text-color has-link-color wp-elements-644ad754dd68fe71b2769782310c88c4 wp-block-paragraph\"><span class=\"is-button link\" data-type=\"scroll\" data-params=\"\" technisch=\"\"><strong>Technical Questions<\/strong><\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained gs_YpkqXT group_wrap\" style=\"border-right-style:none;border-right-width:0px;border-bottom-style:none;border-bottom-width:0px;border-left-style:none;border-left-width:0px\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-ea507e69 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column col-12 col-sm-auto is-layout-flow wp-container-core-column-is-layout-b0fe567e wp-block-column-is-layout-flow\" style=\"padding-top:var(--wp--preset--spacing--x-large);padding-bottom:var(--wp--preset--spacing--x-large)\">\n<h2 id=\"h-registration\" class=\"wp-block-heading has-base-font-size\">Registration<\/h2>\n\n\n\n<div class=\"greyd-anchor-target--wrapper\"><div data-anchor-id=\"registrierung\" id=\"registrierung\" class=\"greyd-anchor-target\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion gs_6BU8GA hasiconleft\" data-autoclose=\"true\" data-openfirst=\"true\">\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-wdso-2\" id=\"title-wdso-2\"><span><strong><strong>Why do I need to register with VielfaltMen\u00fc?<\/strong><\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-wdso-2\" aria-labelledby=\"title-wdso-2\" hidden>\n<p class=\"wp-block-paragraph\">This is so that your child can participate in meals when payment is made directly by the parents. If payment is processed through the facility, online registration is generally not required.   <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-4upb-3\" id=\"title-4upb-3\"><span><strong>How can I sign up for VielfaltMen\u00fc?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-4upb-3\" aria-labelledby=\"title-4upb-3\" hidden>\n<p class=\"wp-block-paragraph\">If your child attends a school or daycare center that is served by VielfaltMen\u00fc, you will receive a registration code via email from your institution or our service center. You can use this code to register your child online. <strong>Important:<\/strong> You will need a valid email address to complete the online registration. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-4upb-4\" id=\"title-4upb-4\"><span><strong>Can I also complete the registration on my tablet?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-4upb-4\" aria-labelledby=\"title-4upb-4\" hidden>\n<p class=\"wp-block-paragraph\">Yes, that&#8217;s possible. Just open <a href=\"https:\/\/vielfaltmenue.com\/en\/\">vielfaltmenue.com<\/a> in your tablet&#8217;s browser. It works exactly the same way as on a computer or smartphone. If necessary, switch to the desktop version of the website to complete the registration.     <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-4upb-5\" id=\"title-4upb-5\"><span><strong>How does online registration work?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-4upb-5\" aria-labelledby=\"title-4upb-5\" hidden>\n<ol class=\"wp-block-list\">\n<li>Click the &#8220;Registration &amp; Login for Daycare Centers \/ Schools&#8221; button at the top of the website.  <\/li>\n\n\n\n<li>Enter the registration code in the text field and click the &#8220;Register&#8221; button.  <\/li>\n\n\n\n<li>Follow the registration process and enter the required information.  <\/li>\n\n\n\n<li>At the end of the registration process, you will receive your registration confirmation\u2014including your online login credentials as a PDF file and our Terms and Conditions\u2014via email.<\/li>\n\n\n\n<li>Once you click the &#8220;Complete Registration&#8221; button, your registration is complete. You can now start ordering meals.   <\/li>\n<\/ol>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-4upb-6\" id=\"title-4upb-6\"><span><strong><strong>Is the registration code the same as my customer number?<\/strong><\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-4upb-6\" aria-labelledby=\"title-4upb-6\" hidden>\n<p class=\"wp-block-paragraph\">No. The code is intended solely for registration at your institution.   <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-4upb-7\" id=\"title-4upb-7\"><span><strong>Why haven&#8217;t I received a confirmation email with the activation link?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-4upb-7\" aria-labelledby=\"title-4upb-7\" hidden>\n<p class=\"wp-block-paragraph\">The most likely reason: Our email ended up in your spam folder. Please check there. <strong>Tip:<\/strong> Save our email address in your address book so that you always receive our emails. It\u2019s also possible that your email inbox is full.    <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-4upb-8\" id=\"title-4upb-8\"><span><strong>What can I do if online registration is not possible?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-4upb-8\" aria-labelledby=\"title-4upb-8\" hidden>\n<p class=\"wp-block-paragraph\">In this case, you must sign the contract with us in writing. You can obtain the contract (Meal Service Registration) at the facility or by requesting it from our service center.   <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-4upb-9\" id=\"title-4upb-9\"><span><strong>Why haven&#8217;t I received an email with my customer number?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-4upb-9\" aria-labelledby=\"title-4upb-9\" hidden>\n<p class=\"wp-block-paragraph\">Please check your spam folder. If you cannot find your customer number there, please contact the service center.   <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-4upb-10\" id=\"title-4upb-10\"><span><strong><strong>Why do I need to register again even though I already have an existing customer number?<\/strong><\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-4upb-10\" aria-labelledby=\"title-4upb-10\" hidden>\n<p class=\"wp-block-paragraph\">After a prolonged period of inactivity, you will need to re-register. The same applies if your child has changed facilities, as this may result in changes to the terms of the contract (type of care, meal options, prices, etc.).   <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-4upb-11\" id=\"title-4upb-11\"><span><strong>Was ist ein Profil?<\/strong>&nbsp;<\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-4upb-11\" aria-labelledby=\"title-4upb-11\" hidden>\n<p class=\"wp-block-paragraph\">Your profile is the combination of your customer number and your password.  <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-4upb-12\" id=\"title-4upb-12\"><span><strong><strong>Can I save multiple profiles if I have more than one child?<\/strong><\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-4upb-12\" aria-labelledby=\"title-4upb-12\" hidden>\n<p class=\"wp-block-paragraph\">Yes, you can save multiple profiles. Here&#8217;s how it works:   <\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click the &#8220;Registration &amp; Login for Daycare Centers \/ Schools&#8221; button at the top.<\/li>\n\n\n\n<li>Enter your customer number and password, then click \u201cSave Profile.\u201d<\/li>\n\n\n\n<li>After clicking the &#8220;Log In&#8221; button, your child&#8217;s profile will be saved and you will be logged in.<\/li>\n\n\n\n<li>For each additional child, select \u201cAdd Profile\u201d and follow the instructions.<\/li>\n<\/ol>\n<\/div><\/div>\n<style class=\"greyd-styles\">.gs_6BU8GA .wp-block-greyd-accordion-item { --accord-content-margin-bottom: 10px; --accord-title-bg-color: var(--wp--preset--color--transparent); --accord-title-text-color: var(--wp--preset--color--darkest); --accord-title-font-size: 22px; border-radius: 10px; --accord-bg-color: var(--wp--preset--color--base); --accord-icon-font-size: 30px; --accord-content-padding: 1px 20px 40px 62px; --accord-title-radius: 10px; --accord-padding: 20px 20px 20px 20px; } .gs_6BU8GA .wp-block-greyd-accordion-item :checked + * { --accord-title-bg-color: var(--wp--preset--color--base); --accord-bg-color: var(--wp--preset--color--base); --accord-title-radius: 10px 10px 0 0; } .gs_6BU8GA .wp-block-greyd-accordion-item .wp-block-greyd-accordion__title { border-top: 1px solid var(--wp--preset--color--base); border-right: 1px solid var(--wp--preset--color--base); border-bottom: 1px solid var(--wp--preset--color--base); border-left: 1px solid var(--wp--preset--color--base); } <\/style><style class=\"greyd-styles\">. { --accord-content-margin-bottom: 10px; --accord-title-bg-color: var(--wp--preset--color--transparent); --accord-title-text-color: var(--wp--preset--color--darkest); --accord-title-font-size: 22px; border-radius: 10px; --accord-bg-color: var(--wp--preset--color--base); --accord-icon-font-size: 30px; --accord-content-padding: 1px 20px 40px 62px; --accord-title-radius: 10px; --accord-padding: 20px 20px 20px 20px; } .gs_6BU8GA .wp-block-greyd-accordion__title[aria-expanded=\"true\"] { --accord-title-bg-color: var(--wp--preset--color--base); --accord-bg-color: var(--wp--preset--color--base); --accord-title-radius: 10px 10px 0 0; } .gs_6BU8GA .wp-block-greyd-accordion__title[aria-expanded=\"true\"]  { border-top: 1px solid var(--wp--preset--color--base); border-right: 1px solid var(--wp--preset--color--base); border-bottom: 1px solid var(--wp--preset--color--base); border-left: 1px solid var(--wp--preset--color--base); } <\/style><\/div>\n\n\n\n<div style=\"height:var(--wp--preset--spacing--medium)\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 id=\"h-ordering-food-and-logging-in\" class=\"wp-block-heading has-base-font-size\">Ordering Food and Logging In<\/h2>\n\n\n\n<div class=\"greyd-anchor-target--wrapper\"><div data-anchor-id=\"essensbestellung\" id=\"essensbestellung\" class=\"greyd-anchor-target\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion gs_axqCug hasiconleft\" data-autoclose=\"true\" data-openfirst=\"true\">\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-nc4b-13\" id=\"title-nc4b-13\"><span><strong>How does online ordering work?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-nc4b-13\" aria-labelledby=\"title-nc4b-13\" hidden>\n<ol class=\"wp-block-list\">\n<li>Click the &#8220;Login | Order&#8221; button at the top and log in first.  <\/li>\n\n\n\n<li>Enter your customer number and password.<br><strong>Tip:<\/strong> If you&#8217;ve already saved a profile, you can select one under &#8220;Log in with a saved profile&#8221; and use it to log in.<\/li>\n\n\n\n<li>After successfully logging in, you will see the current weekly meal plan for the school or daycare center.<\/li>\n\n\n\n<li>Click now to select a meal for your children. It will be automatically added to your shopping cart. <\/li>\n\n\n\n<li>You can order meals for several weeks at once. To change the week, click the arrow buttons to the right and left of the calendar week. You don&#8217;t need to save your selections.  <\/li>\n\n\n\n<li>Once you&#8217;ve made your final selection, click &#8220;Save and Add to Cart&#8221; below.<\/li>\n\n\n\n<li>You will now be redirected to your shopping cart.<\/li>\n\n\n\n<li>To complete your order, click &#8220;Confirm&#8221; now.<\/li>\n<\/ol>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-nc4b-14\" id=\"title-nc4b-14\"><span><strong>Do I have to save my order separately every week?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-nc4b-14\" aria-labelledby=\"title-nc4b-14\" hidden>\n<p class=\"wp-block-paragraph\">No. You can select meals for several weeks and add them to your shopping cart. You don&#8217;t need to save your selections until the end of the ordering process.    <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-nc4b-15\" id=\"title-nc4b-15\"><span><strong>How do I cancel a meal order?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-nc4b-15\" aria-labelledby=\"title-nc4b-15\" hidden>\n<ol class=\"wp-block-list\">\n<li>While logged in, go to &#8220;Order Food.&#8221;<\/li>\n\n\n\n<li>In the meal plan, click the checkbox next to the meal you ordered. The icon for canceling the order (trash can) will appear. <\/li>\n\n\n\n<li>Now click on the shopping cart in the upper right corner.<\/li>\n\n\n\n<li>To complete the cancellation, click \u201cConfirm.\u201d<\/li>\n\n\n\n<li>The cancellation has been confirmed.<\/li>\n\n\n\n<li>Clicking &#8220;OK&#8221; will take you back to the meal plan. This completes the cancellation. <\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Important to know:<\/strong> We can only process cancellations that have been definitively confirmed as described in Steps 3 and 4. Cancellations that are still in the shopping cart are not considered canceled. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-nc4b-16\" id=\"title-nc4b-16\"><span><strong>Why can&#8217;t I order online?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-nc4b-16\" aria-labelledby=\"title-nc4b-16\" hidden>\n<p class=\"wp-block-paragraph\">There could be several reasons for this:  <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your organization uses consolidated orders.  <br>Daycare centers often place bulk orders. In this case, you can only cancel orders. <\/li>\n\n\n\n<li>The booking deadline for the selected date has passed\u2014it will now be displayed in gray.  <\/li>\n\n\n\n<li>There are outstanding payments, or your account balance is insufficient.  <\/li>\n\n\n\n<li>Your organization has set up order blackout periods for certain days (e.g., long weekends, field trip days, vacation periods).  <\/li>\n\n\n\n<li>There are invalid items in your shopping cart. Please remove them to place a new order.   <\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-nc4b-17\" id=\"title-nc4b-17\"><span><strong>What is a saved profile?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-nc4b-17\" aria-labelledby=\"title-nc4b-17\" hidden>\n<p class=\"wp-block-paragraph\">A saved profile consists of your password and your customer number. This allows you to use all online services in your customer account without having to re-enter your login information.   <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-nc4b-18\" id=\"title-nc4b-18\"><span><strong>I forgot my login details!<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-nc4b-18\" aria-labelledby=\"title-nc4b-18\" hidden>\n<p class=\"wp-block-paragraph\">If you&#8217;ve forgotten your password, there are two ways to reset it:<\/p>\n\n\n\n<ul start=\"1\" class=\"wp-block-list\">\n<li><strong>Without logging in:<\/strong> Click &#8220;Login | Order&#8221; and then &#8220;Forgot Password.&#8221;<\/li>\n<\/ul>\n\n\n\n<ul start=\"2\" class=\"wp-block-list\">\n<li><strong>If you&#8217;re logged in:<\/strong> Change your password in the &#8220;Manage Profile&#8221; section under your username.  <\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">In both cases, you must provide your email address and customer number. After clicking \u201cReset,\u201d you will receive an email with a link to change your password. The new password must be at least 8 characters long and contain one number and one special character.    <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can find your customer number on invoices, contract documents, or your registration confirmation. If you have any questions, please contact the Service Center\u2014you can find the contact information in your documents, on the website, or in the VielfaltMen\u00fc app.   <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-nc4b-19\" id=\"title-nc4b-19\"><span><strong>How do I change my password?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-nc4b-19\" aria-labelledby=\"title-nc4b-19\" hidden>\n<ul class=\"wp-block-list\">\n<li><strong>Change Password:<\/strong> Go to Profile Management and select &#8220;Change Password.&#8221;  <\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Reset your password:<\/strong> Use the &#8220;Forgot your password?&#8221; feature in the login area under &#8220;Order Food.&#8221;<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If you are already logged in, please log out first.  <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-nc4b-20\" id=\"title-nc4b-20\"><span><strong>Why can&#8217;t I place an order on the weekend?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-nc4b-20\" aria-labelledby=\"title-nc4b-20\" hidden>\n<p class=\"wp-block-paragraph\">In daycare centers and schools with large numbers of meal participants, the preparation and serving of fresh meals involve complex logistics. Depending on the meal service plan, planning and preparation for the upcoming week\u2019s meals are often completed one to two days before the weekend. For this reason, we unfortunately cannot offer the ordering feature everywhere on weekends.    <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To help you stay on top of things, all customers who have registered online can find the exact order deadlines in their profile settings under the \u201cOrder Deadlines\u201d button.  <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-nc4b-21\" id=\"title-nc4b-21\"><span><strong>Why should I enable order reminders?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-nc4b-21\" aria-labelledby=\"title-nc4b-21\" hidden>\n<p class=\"wp-block-paragraph\">The order reminder helps ensure you&#8217;re reminded in time to choose and order your meal.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>If you&#8217;ve already placed an order<\/strong>: Just ignore the reminder if you still receive it.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>If you want to turn off the notification:<\/strong> <\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>If you no longer wish to receive order reminders, you can disable them at any time in your customer profile (provided you are registered online).  <\/li>\n<\/ol>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Open Profile Management.  <\/li>\n<\/ol>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>Uncheck the box next to &#8220;Order Reminder.&#8221;  <\/li>\n<\/ol>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>Save the changes.  <br> <\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">After deactivation, you will receive a confirmation email.  <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-nc4b-22\" id=\"title-nc4b-22\"><span><strong>Why can&#8217;t I order meals for my child in daycare myself?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-nc4b-22\" aria-labelledby=\"title-nc4b-22\" hidden>\n<p class=\"wp-block-paragraph\">At the daycare center, shared meals are at the heart of the educational approach. The children\u2019s menus are set as standing orders and are selected by the daycare center with great care. Care is taken to ensure a balanced diet that meets nutritional requirements and is often tailored to the children\u2019s ages.    <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-nc4b-23\" id=\"title-nc4b-23\"><span><strong>I placed an order, but my child didn&#8217;t receive any food. What should I do now? <\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-nc4b-23\" aria-labelledby=\"title-nc4b-23\" hidden>\n<p class=\"wp-block-paragraph\">We are very sorry if you are experiencing problems with your order. We take your concern seriously and would like to quickly determine the cause to ensure that it does not happen again.   <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In this case, please contact our Service Center directly. You can find the contact information in your contract documents, on our website, or in the VielfaltMen\u00fc app. We\u2019ll take care of it right away!    <\/p>\n<\/div><\/div>\n<style class=\"greyd-styles\">.gs_axqCug .wp-block-greyd-accordion-item { --accord-content-margin-bottom: 10px; --accord-title-bg-color: var(--wp--preset--color--transparent); --accord-title-text-color: var(--wp--preset--color--darkest); --accord-title-font-size: 22px; border-radius: 10px; --accord-bg-color: var(--wp--preset--color--base); --accord-icon-font-size: 30px; --accord-content-padding: 1px 20px 40px 62px; --accord-title-radius: 10px; --accord-padding: 20px 20px 20px 20px; } .gs_axqCug .wp-block-greyd-accordion-item :checked + * { --accord-title-bg-color: var(--wp--preset--color--base); --accord-bg-color: var(--wp--preset--color--base); --accord-title-radius: 10px 10px 0 0; } .gs_axqCug .wp-block-greyd-accordion-item .wp-block-greyd-accordion__title { border-top: 1px solid var(--wp--preset--color--base); border-right: 1px solid var(--wp--preset--color--base); border-bottom: 1px solid var(--wp--preset--color--base); border-left: 1px solid var(--wp--preset--color--base); } <\/style><style class=\"greyd-styles\">. { --accord-content-margin-bottom: 10px; --accord-title-bg-color: var(--wp--preset--color--transparent); --accord-title-text-color: var(--wp--preset--color--darkest); --accord-title-font-size: 22px; border-radius: 10px; --accord-bg-color: var(--wp--preset--color--base); --accord-icon-font-size: 30px; --accord-content-padding: 1px 20px 40px 62px; --accord-title-radius: 10px; --accord-padding: 20px 20px 20px 20px; } .gs_axqCug .wp-block-greyd-accordion__title[aria-expanded=\"true\"] { --accord-title-bg-color: var(--wp--preset--color--base); --accord-bg-color: var(--wp--preset--color--base); --accord-title-radius: 10px 10px 0 0; } .gs_axqCug .wp-block-greyd-accordion__title[aria-expanded=\"true\"]  { border-top: 1px solid var(--wp--preset--color--base); border-right: 1px solid var(--wp--preset--color--base); border-bottom: 1px solid var(--wp--preset--color--base); border-left: 1px solid var(--wp--preset--color--base); } <\/style><\/div>\n\n\n\n<div style=\"height:var(--wp--preset--spacing--medium)\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 id=\"h-meals\" class=\"wp-block-heading has-base-font-size\">Meals<\/h2>\n\n\n\n<div class=\"greyd-anchor-target--wrapper\"><div data-anchor-id=\"verpflegung\" id=\"verpflegung\" class=\"greyd-anchor-target\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion gs_d1IJOk hasiconleft\" data-autoclose=\"true\" data-openfirst=\"true\">\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-f1l8-24\" id=\"title-f1l8-24\"><span><strong><strong>What types of meals do we offer?<\/strong><\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-f1l8-24\" aria-labelledby=\"title-f1l8-24\" hidden>\n<p class=\"wp-block-paragraph\">We offer four different meal options for your facility:  <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Cook &amp; Serve:<\/strong> Freshly cooked in your kitchen and served hot.  <\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">In our local kitchens:  <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Cook &amp; Hold:<\/strong> \u2026freshly cooked, delivered hot on time, and served.  <\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Cook &amp; Chill:<\/strong> \u2026freshly cooked, delivered chilled, and served hot on time.  <\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Cook &amp; Complete:<\/strong> \u2026freshly cooked, delivered chilled, and served warm as desired.  <\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We&#8217;ll work with you to find the ideal solution that meets your needs.  <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-f1l8-25\" id=\"title-f1l8-25\"><span><strong>How do you ensure the quality of your meals?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-f1l8-25\" aria-labelledby=\"title-f1l8-25\" hidden>\n<p class=\"wp-block-paragraph\">We carefully prepare meals for daycare centers and schools in accordance with the quality standards and recommendations of the German Nutrition Society (DGE). Many of our kitchens are even certified for a specific menu line based on these standards.   <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We place great importance on using seasonal and regional ingredients from certified suppliers. For us, \u201cregional\u201d means that the products are available seasonally in Germany. We prefer ingredients from growing regions where they can ripen naturally.    <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our quality management is based on the following four pillars:\u202f  <\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>We consistently comply with all legal requirements of the Food Hygiene Regulation.  <\/li>\n<\/ol>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>We use a quality and environmental management system in accordance with DIN EN ISO 9001 \/ 14001.  <\/li>\n<\/ol>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>We have external inspections, regular audits, and certifications conducted.  <\/li>\n<\/ol>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-f1l8-26\" id=\"title-f1l8-26\"><span><strong>Do you use preservatives or flavor enhancers?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-f1l8-26\" aria-labelledby=\"title-f1l8-26\" hidden>\n<p class=\"wp-block-paragraph\">No, we do not use any artificial preservatives or flavor enhancers such as monosodium glutamate. Our meals are prepared exclusively from fresh, natural ingredients.   <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-f1l8-27\" id=\"title-f1l8-27\"><span><strong>How do you make sure your food is kid-friendly?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-f1l8-27\" aria-labelledby=\"title-f1l8-27\" hidden>\n<p class=\"wp-block-paragraph\">Our meals are specially tailored to the needs and abilities of children in different age groups.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For <strong>toddlers<\/strong>, we offer bite-sized pieces of fruit and vegetables. Children\u2019s buffets encourage independence in a playful way.   <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For <strong>teenagers<\/strong>, the focus is on international dishes and convenient snacks that suit their tastes and fit into their daily lives.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With our many years of experience in providing meals for daycare centers and schools, we ensure that every child receives a meal that is appropriate and age-appropriate.  <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-f1l8-28\" id=\"title-f1l8-28\"><span><strong>How varied is the food?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-f1l8-28\" aria-labelledby=\"title-f1l8-28\" hidden>\n<p class=\"wp-block-paragraph\">Our menu is varied and well-balanced to suit every taste:  <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Every day<\/strong>, there is fresh salad, vegetables, raw vegetables, and fruit.  <\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Vegetarian options:<\/strong> There is a vegetarian dish to choose from every day.  <\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Meat and Fish:<\/strong> Meat is served no more than twice a week, and fish at least once. Dairy and egg dishes are regularly included in the meal plan.   <\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on the facility, guests can choose from up to three menu options. Buffet-style meals, a selection of side dishes, and special promotions add even more variety. We make sure that dishes are rarely repeated.    <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our employees are deeply rooted in the region and are familiar with the local cultural, social, and culinary traditions. Their knowledge is incorporated into the meal plans to create a varied and appealing selection of dishes.   <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-f1l8-29\" id=\"title-f1l8-29\"><span><strong>Is there a vegetarian day?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-f1l8-29\" aria-labelledby=\"title-f1l8-29\" hidden>\n<p class=\"wp-block-paragraph\">Here at VielfaltMen\u00fc, we aim to gradually reduce our consumption of animal products and continuously increase the proportion of vegetarian and vegan dishes.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In collaboration with ProVeg, we have reviewed and further improved our vegetarian menu offerings. In addition, we are raising awareness among our kitchen managers, cooks, and serving staff about the health benefits of a plant-based diet.   <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our goal is to expand our selection of vegetarian and vegan dishes over the long term so that all guests can enjoy the benefits of a varied, plant-based diet.  <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-f1l8-30\" id=\"title-f1l8-30\"><span><strong>Why isn&#8217;t rice pudding or semolina pudding cheaper than chicken drumsticks with red cabbage and potatoes?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-f1l8-30\" aria-labelledby=\"title-f1l8-30\" hidden>\n<p class=\"wp-block-paragraph\">Our prices are based on a mixed cost calculation. This means that we take into account not only the cost of ingredients, but also expenses for staff, electricity, kitchen cleaning, the service center, and billing.   <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In addition, we want to ensure that our employees are paid fairly, that the meals comply with the guidelines of the German Nutrition Society, and that prices remain affordable for as many families as possible.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It is important to us that every child has access to a variety of high-quality meals\u2014including those that are more time-consuming and expensive to prepare. We make this possible through cross-subsidization. This ensures that the menu remains fair and balanced for everyone.    <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-f1l8-31\" id=\"title-f1l8-31\"><span><strong>Will my child get seconds?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-f1l8-31\" aria-labelledby=\"title-f1l8-31\" hidden>\n<p class=\"wp-block-paragraph\">Yes, we want every child to have enough to eat, so we\u2019re usually happy to provide seconds of vegetables, potatoes, and other filling side dishes. If a particular side dish runs out, we\u2019ll offer another side dish that\u2019s still available instead.   <br> <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It is important to us to provide the children with good meals while minimizing food waste as much as possible. That is why we try to plan our needs carefully without sacrificing flexibility.   <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-f1l8-32\" id=\"title-f1l8-32\"><span><strong>Why don&#8217;t all menus include the same dessert?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-f1l8-32\" aria-labelledby=\"title-f1l8-32\" hidden>\n<p class=\"wp-block-paragraph\">The choice of dessert depends on several factors. For example, the number of calories, the taste, and the requirements for a balanced meal plan.   <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">So, if a hearty main course with meat is on the menu, we tend to pair it with fruit or raw vegetables rather than a creamy quark dessert, to keep the calorie count within the guidelines.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our recipes are based on the standards of the German Nutrition Society (DGE).  <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-f1l8-33\" id=\"title-f1l8-33\"><span><strong>Is everything really organic when it comes to organic products?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-f1l8-33\" aria-labelledby=\"title-f1l8-33\" hidden>\n<p class=\"wp-block-paragraph\">Yes, when we say &#8220;organic,&#8221; we mean organic!  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We are regularly certified, and many of our recipes feature organic ingredients. Upon request, we can put together a completely organic menu for you. Contact us!    <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-f1l8-34\" id=\"title-f1l8-34\"><span><strong>What percentage of the ingredients in your daycare and school meals are organic?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-f1l8-34\" aria-labelledby=\"title-f1l8-34\" hidden>\n<p class=\"wp-block-paragraph\">This varies from facility to facility and depends on the specific conditions, requirements, price, and the desired meal plan. Upon request, we can offer daycare centers and schools a 100% organic menu.   <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-f1l8-35\" id=\"title-f1l8-35\"><span><strong>Is sustainability taken into account during production?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-f1l8-35\" aria-labelledby=\"title-f1l8-35\" hidden>\n<p class=\"wp-block-paragraph\">Yes, we prioritize sustainability in all our processes.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As a regional caterer, we take responsibility for the environmental and social challenges of our time. We are committed to sustainable food, eco-friendly practices, and responsible resource management\u2014without compromising on quality or taste.   <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-f1l8-36\" id=\"title-f1l8-36\"><span><strong>Do you use fresh vegetables?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-f1l8-36\" aria-labelledby=\"title-f1l8-36\" hidden>\n<p class=\"wp-block-paragraph\">Yes, we source most of our fresh vegetables from local farms and make sure to use seasonal produce.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If fresh vegetables are not available in sufficient quantities, we use frozen vegetables that are flash-frozen immediately after harvest to preserve vitamins and minerals\u2014with no additives whatsoever.  <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-f1l8-37\" id=\"title-f1l8-37\"><span><strong>Do you accommodate allergies and special dietary needs?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-f1l8-37\" aria-labelledby=\"title-f1l8-37\" hidden>\n<p class=\"wp-block-paragraph\">Yes, we offer at least four special meal plans:  <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Basic Diet for Allergy Sufferers  <\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>low-fructose diet  <\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>gluten-free diet  <\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>gluten-free diet without milk or eggs  <\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">For each special dietary requirement, there are up to two menu options to choose from, depending on the region and your needs. Please contact us. We\u2019ll take care of it.    <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-f1l8-38\" id=\"title-f1l8-38\"><span><strong>Do you offer full board for guests with allergies?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-f1l8-38\" aria-labelledby=\"title-f1l8-38\" hidden>\n<p class=\"wp-block-paragraph\">Yes, we also offer meals tailored to children with allergies and food intolerances. For breakfast and afternoon snacks, we provide special alternatives based on dietetically approved, centralized meal plans.   <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To ensure the safety of the ingredients and maintain high quality, the selection of suitable products is limited. Therefore, we use a <strong>two-week menu for breakfast and afternoon snacks<\/strong> and an <strong>eight-week menu for lunch<\/strong>.   <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We place great importance on ensuring that children with special dietary needs are safe and well cared for.  <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-f1l8-39\" id=\"title-f1l8-39\"><span><strong>What does the &#8220;i&#8221; button in the menu plan mean?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-f1l8-39\" aria-labelledby=\"title-f1l8-39\" hidden>\n<p class=\"wp-block-paragraph\">The &#8220;i&#8221; stands for &#8220;Information.&#8221; Clicking on it will provide you with detailed information about the menu, such as nutritional values and allergens.   <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-f1l8-40\" id=\"title-f1l8-40\"><span><strong>Can I provide feedback on the food at any time?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-f1l8-40\" aria-labelledby=\"title-f1l8-40\" hidden>\n<p class=\"wp-block-paragraph\">Yes, you can provide feedback on the meals you ordered within three days of the delivery date.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s how it works:  <\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Click the &#8220;Order Food&#8221; button and log in.  <\/li>\n<\/ol>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>The menu opens.  <\/li>\n<\/ol>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>Select the dish and click the speech bubble icon to submit your feedback.  <\/li>\n<\/ol>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>You can rate the food and service using a smiley face and use the slider to answer questions.  <\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">If you have more detailed feedback or questions, please feel free to contact our Service Center. Thank you for your support!   <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-f1l8-41\" id=\"title-f1l8-41\"><span><strong>Are dietary requests taken into account?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-f1l8-41\" aria-labelledby=\"title-f1l8-41\" hidden>\n<p class=\"wp-block-paragraph\">Yes, we&#8217;re always happy to hear meal requests from children and parents.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Requests can be submitted to us through the food committees at daycare centers and schools or directly through our service center. After assessing their feasibility, we are happy to incorporate new ideas into our meal plans.   <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-f1l8-42\" id=\"title-f1l8-42\"><span><strong>Why do the children need a transponder or a barcode card?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-f1l8-42\" aria-labelledby=\"title-f1l8-42\" hidden>\n<p class=\"wp-block-paragraph\">Using the transponder or barcode card, the staff at the lunch line can quickly and easily identify which meal is intended for each child. This ensures that every child receives the meal they are supposed to have.   <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-f1l8-43\" id=\"title-f1l8-43\"><span><strong>Can I decide for myself which caterer will provide the meals for my child at daycare?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-f1l8-43\" aria-labelledby=\"title-f1l8-43\" hidden>\n<p class=\"wp-block-paragraph\">At most daycare centers, the facility or the operating agency decides which caterer will provide the meals. This is often done through a public bidding process.   <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you would like to provide input or express your wishes, please speak with the daycare center administration. They can forward your concerns to us or to the relevant sponsoring organization.   <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-f1l8-44\" id=\"title-f1l8-44\"><span><strong>What happens to food that isn&#8217;t picked up or is left over?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-f1l8-44\" aria-labelledby=\"title-f1l8-44\" hidden>\n<p class=\"wp-block-paragraph\">At VielfaltMen\u00fc, sustainable food management is particularly important to us. We are constantly working to reduce waste by adjusting recipes, planning meal portions optimally, and fostering awareness among our employees about the responsible use of food.   <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As all caterers are required by law to do, we verifiably send any unclaimed or leftover food to biogas plants. This ensures that even leftovers are put to good use.   <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-f1l8-45\" id=\"title-f1l8-45\"><span><strong>Where can I view a sample meal plan?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-f1l8-45\" aria-labelledby=\"title-f1l8-45\" hidden>\n<p class=\"wp-block-paragraph\">We do not offer a general sample meal plan, as our meal plans are tailored individually to each facility.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To view your facility&#8217;s meal plan, you&#8217;ll need your customer number and password. You can use these to log in online and view the current meal plan.   <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-f1l8-46\" id=\"title-f1l8-46\"><span><strong>Why don&#8217;t you offer printed meal plans?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-f1l8-46\" aria-labelledby=\"title-f1l8-46\" hidden>\n<p class=\"wp-block-paragraph\">Out of concern for the environment, we are reducing paper waste and phasing out printed menus as much as possible.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our digital menus are always up to date, and you can access them online anytime, anywhere.  <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-f1l8-47\" id=\"title-f1l8-47\"><span><strong>Why does the meal plan look so confusing, with so many numbers and letters?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-f1l8-47\" aria-labelledby=\"title-f1l8-47\" hidden>\n<p class=\"wp-block-paragraph\">The combinations of numbers and letters on the menu indicate allergens and additives. This information is required by law so that you, as parents, always know exactly what\u2019s in the food\u2014an important benefit that promotes greater transparency and safety, especially when it comes to allergies and food intolerances.   <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Even though the additional information may make the plan seem a bit more complex, it provides you with clear and reliable guidance. The labeling is also regularly reviewed by the Food Safety Authority to ensure the highest standards.   <\/p>\n<\/div><\/div>\n<style class=\"greyd-styles\">.gs_d1IJOk .wp-block-greyd-accordion-item { --accord-content-margin-bottom: 10px; --accord-title-bg-color: var(--wp--preset--color--transparent); --accord-title-text-color: var(--wp--preset--color--darkest); --accord-title-font-size: 22px; border-radius: 10px; --accord-bg-color: var(--wp--preset--color--base); --accord-icon-font-size: 30px; --accord-content-padding: 1px 20px 40px 62px; --accord-title-radius: 10px; --accord-padding: 20px 20px 20px 20px; } .gs_d1IJOk .wp-block-greyd-accordion-item :checked + * { --accord-title-bg-color: var(--wp--preset--color--base); --accord-bg-color: var(--wp--preset--color--base); --accord-title-radius: 10px 10px 0 0; } .gs_d1IJOk .wp-block-greyd-accordion-item .wp-block-greyd-accordion__title { border-top: 1px solid var(--wp--preset--color--base); border-right: 1px solid var(--wp--preset--color--base); border-bottom: 1px solid var(--wp--preset--color--base); border-left: 1px solid var(--wp--preset--color--base); } <\/style><style class=\"greyd-styles\">. { --accord-content-margin-bottom: 10px; --accord-title-bg-color: var(--wp--preset--color--transparent); --accord-title-text-color: var(--wp--preset--color--darkest); --accord-title-font-size: 22px; border-radius: 10px; --accord-bg-color: var(--wp--preset--color--base); --accord-icon-font-size: 30px; --accord-content-padding: 1px 20px 40px 62px; --accord-title-radius: 10px; --accord-padding: 20px 20px 20px 20px; } .gs_d1IJOk .wp-block-greyd-accordion__title[aria-expanded=\"true\"] { --accord-title-bg-color: var(--wp--preset--color--base); --accord-bg-color: var(--wp--preset--color--base); --accord-title-radius: 10px 10px 0 0; } .gs_d1IJOk .wp-block-greyd-accordion__title[aria-expanded=\"true\"]  { border-top: 1px solid var(--wp--preset--color--base); border-right: 1px solid var(--wp--preset--color--base); border-bottom: 1px solid var(--wp--preset--color--base); border-left: 1px solid var(--wp--preset--color--base); } <\/style><\/div>\n\n\n\n<div style=\"height:var(--wp--preset--spacing--medium)\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 id=\"h-payment\" class=\"wp-block-heading has-base-font-size\">Payment  <\/h2>\n\n\n\n<div class=\"greyd-anchor-target--wrapper\"><div data-anchor-id=\"bezahlung\" id=\"bezahlung\" class=\"greyd-anchor-target\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion gs_tvj7wD hasiconleft\" data-autoclose=\"true\" data-openfirst=\"true\">\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-dqmh-48\" id=\"title-dqmh-48\"><span><strong><strong>Who pays for daycare and school meals?<\/strong><\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-dqmh-48\" aria-labelledby=\"title-dqmh-48\" hidden>\n<p class=\"wp-block-paragraph\">The funding for daycare and school meals varies in Germany, as education is a matter for the states. Prices and subsidies for meals therefore differ from state to state.   <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In addition to subsidies from state and local governments, parents also contribute to the costs. However, support is available for low-income families: In such cases, the cost of lunch is covered by the Education and Participation Package. This ensures that all children have access to a balanced lunch.    <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-dqmh-49\" id=\"title-dqmh-49\"><span><strong>Where can I find my invoices?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-dqmh-49\" aria-labelledby=\"title-dqmh-49\" hidden>\n<ul class=\"wp-block-list\">\n<li>Go to the meal plan and click on the &#8220;My Account&#8221; tab.  <\/li>\n\n\n\n<li>Sign in using &#8220;Login.&#8221;  <\/li>\n\n\n\n<li>Select the time period using the calendar icon, or search directly by invoice number.<\/li>\n\n\n\n<li>You can also print out invoices.  <\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Note: Invoices <\/strong>are available in the system for up to 18 months and can be viewed and printed in the desktop version of the website and in the app. This is not currently possible in the mobile version of the site. <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-dqmh-50\" id=\"title-dqmh-50\"><span><strong>What does &#8220;prepaid payment&#8221; mean?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-dqmh-50\" aria-labelledby=\"title-dqmh-50\" hidden>\n<p class=\"wp-block-paragraph\">You can add funds to your customer account via prepayment. This balance allows you to participate in the meal. Please be sure to add funds in a timely manner, taking bank business days into account.  <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-dqmh-51\" id=\"title-dqmh-51\"><span><strong><strong>What does a payment via the SEPA Direct Debit scheme mean?<\/strong><\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-dqmh-51\" aria-labelledby=\"title-dqmh-51\" hidden>\n<p class=\"wp-block-paragraph\">With the SEPA direct debit system, the meal fee is automatically debited from your account. You will receive a notification via email in advance informing you of the exact amount and the debit date.   <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Payments are always debited at the beginning of the following month, so you can keep track of your payments. This process is simple, secure, and convenient.   <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-dqmh-52\" id=\"title-dqmh-52\"><span><strong>Where can I check my available balance?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-dqmh-52\" aria-labelledby=\"title-dqmh-52\" hidden>\n<p class=\"wp-block-paragraph\">You can find your balance under the &#8220;Order Food&#8221; button.  <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-dqmh-53\" id=\"title-dqmh-53\"><span><strong>Am I eligible for subsidies for lunch &#8211; what are \u201ceducation and participation\u201d benefits?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-dqmh-53\" aria-labelledby=\"title-dqmh-53\" hidden>\n<p class=\"wp-block-paragraph\">The Education Package (also known as Education and Participation, or BuT) helps children, adolescents, and young adults from low-income families. It enables them to participate in school and recreational programs, such as communal lunches at schools or daycare centers.   <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Many cities and municipalities also offer vouchers or discounts. Check with local authorities or the Federal Ministry of Labor and Social Affairs. There you\u2019ll find a list of regional contact points.  <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-dqmh-54\" id=\"title-dqmh-54\"><span><strong>Why wasn&#8217;t my Education and Participation Package (BuT) included in the billing?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-dqmh-54\" aria-labelledby=\"title-dqmh-54\" hidden>\n<p class=\"wp-block-paragraph\">There could be several reasons for this:  <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The authorization period may have expired.  <\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The BuT decision may not have been submitted to us until after the monthly billing cycle.  <\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Unfortunately, it is not possible to take this into account retroactively. In such cases, please contact your local BuT office directly to clarify the matter.   <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-dqmh-55\" id=\"title-dqmh-55\"><span><strong>Why do I have to provide my bank account information even though we receive the Education and Participation Package (BuT)?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-dqmh-55\" aria-labelledby=\"title-dqmh-55\" hidden>\n<p class=\"wp-block-paragraph\">Your account information is needed in case the BuT approval period ends and arrangements need to be made for continued payments.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For preschoolers, account information is also required, as breakfast and snacks are generally paid for by the parents. The BuT covers only lunch. Please note that the rules regarding this may vary by state.    <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-dqmh-56\" id=\"title-dqmh-56\"><span><strong>How do I cancel my subscription?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-dqmh-56\" aria-labelledby=\"title-dqmh-56\" hidden>\n<p class=\"wp-block-paragraph\">We&#8217;re sorry to hear that you&#8217;d like to cancel, and we want to make the process as easy as possible for you:  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Online Contracts:<\/strong> Cancel your subscription via the website or the VielfaltMen\u00fc app in the \u201cManage Profile\u201d section. Log in, click the button with your name, and follow the instructions.   <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Written Contracts:<\/strong> Send your notice of termination by email, mail, or fax.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can find the notice period in the General Terms and Conditions (GTC), which you received either in paper form when you signed up or as a PDF during online registration.  <\/p>\n<\/div><\/div>\n<style class=\"greyd-styles\">.gs_tvj7wD .wp-block-greyd-accordion-item { --accord-content-margin-bottom: 10px; --accord-title-bg-color: var(--wp--preset--color--transparent); --accord-title-text-color: var(--wp--preset--color--darkest); --accord-title-font-size: 22px; border-radius: 10px; --accord-bg-color: var(--wp--preset--color--base); --accord-icon-font-size: 30px; --accord-content-padding: 1px 20px 40px 62px; --accord-title-radius: 10px; --accord-padding: 20px 20px 20px 20px; } .gs_tvj7wD .wp-block-greyd-accordion-item :checked + * { --accord-title-bg-color: var(--wp--preset--color--base); --accord-bg-color: var(--wp--preset--color--base); --accord-title-radius: 10px 10px 0 0; } .gs_tvj7wD .wp-block-greyd-accordion-item .wp-block-greyd-accordion__title { border-top: 1px solid var(--wp--preset--color--base); border-right: 1px solid var(--wp--preset--color--base); border-bottom: 1px solid var(--wp--preset--color--base); border-left: 1px solid var(--wp--preset--color--base); } <\/style><style class=\"greyd-styles\">. { --accord-content-margin-bottom: 10px; --accord-title-bg-color: var(--wp--preset--color--transparent); --accord-title-text-color: var(--wp--preset--color--darkest); --accord-title-font-size: 22px; border-radius: 10px; --accord-bg-color: var(--wp--preset--color--base); --accord-icon-font-size: 30px; --accord-content-padding: 1px 20px 40px 62px; --accord-title-radius: 10px; --accord-padding: 20px 20px 20px 20px; } .gs_tvj7wD .wp-block-greyd-accordion__title[aria-expanded=\"true\"] { --accord-title-bg-color: var(--wp--preset--color--base); --accord-bg-color: var(--wp--preset--color--base); --accord-title-radius: 10px 10px 0 0; } .gs_tvj7wD .wp-block-greyd-accordion__title[aria-expanded=\"true\"]  { border-top: 1px solid var(--wp--preset--color--base); border-right: 1px solid var(--wp--preset--color--base); border-bottom: 1px solid var(--wp--preset--color--base); border-left: 1px solid var(--wp--preset--color--base); } <\/style><\/div>\n\n\n\n<div style=\"height:var(--wp--preset--spacing--medium)\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 id=\"h-technical-questions\" class=\"wp-block-heading has-base-font-size\">Technical Questions<\/h2>\n\n\n\n<div class=\"greyd-anchor-target--wrapper\"><div data-anchor-id=\"technisch\" id=\"technisch\" class=\"greyd-anchor-target\"><\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion gs_0utWvZ hasiconleft\" data-autoclose=\"true\" data-openfirst=\"true\">\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-zxf1-57\" id=\"title-zxf1-57\"><span><strong><strong><strong><strong>What do I need to use the online ordering system?<\/strong><\/strong><\/strong><\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-zxf1-57\" aria-labelledby=\"title-zxf1-57\" hidden>\n<p class=\"wp-block-paragraph\">You can easily order food using the following methods:  <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Computer:<\/strong> With Internet access, cookies enabled, and JavaScript enabled.  <\/li>\n\n\n\n<li><strong>Smartphone or tablet: Either <\/strong>through our optimized website, vielfaltmenue.com, or through the free VielfaltMen\u00fc app from the Apple App Store or Google Play Store.  <\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-zxf1-58\" id=\"title-zxf1-58\"><span><strong>Which browsers are compatible with the new online ordering system?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-zxf1-58\" aria-labelledby=\"title-zxf1-58\" hidden>\n<p class=\"wp-block-paragraph\">The system is regularly tested with the latest versions of Internet Explorer, Firefox, Google Chrome, and Safari.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We cannot guarantee that this will work with other browsers, such as BitBox, Iron, or Opera.<\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-zxf1-59\" id=\"title-zxf1-59\"><span><strong><strong>Can I print out the meal plan or my bills?<\/strong><\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-zxf1-59\" aria-labelledby=\"title-zxf1-59\" hidden>\n<p class=\"wp-block-paragraph\">Yes, that&#8217;s possible. You may need a PDF reader such as Adobe Reader or a similar program. This will allow you to print meal plans and invoices directly from your computer.    <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Unfortunately, this feature is not currently available on mobile devices.  <\/p>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-greyd-accordion-item\"><button class=\"wp-block-greyd-accordion__title\" role=\"button\" type=\"button\" aria-expanded=\"false\" aria-controls=\"sect-zxf1-60\" id=\"title-zxf1-60\"><span><strong>Who can I contact if I&#8217;m having problems with the online ordering system?<\/strong><\/span><span class=\"icon icon-normal arrow_carrot-down\" aria-hidden=\"true\"><\/span><span class=\"icon icon-active arrow_carrot-up\" aria-hidden=\"true\"><\/span><\/button><div class=\"wp-block-greyd-accordion__content\" role=\"region\" id=\"sect-zxf1-60\" aria-labelledby=\"title-zxf1-60\" hidden>\n<p class=\"wp-block-paragraph\">If you have any problems, our service center will be happy to assist you. To help us provide you with quick and targeted assistance, please provide your <strong>customer number<\/strong>.   <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Phone: +49 3494 66 94 400  <\/li>\n\n\n\n<li>Email: <a href=\"mailto:servicecenter@vielfaltmenue.com\" target=\"_blank\" rel=\"noreferrer noopener\">servicecenter@vielfaltmenue.com<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n<style class=\"greyd-styles\">.gs_0utWvZ .wp-block-greyd-accordion-item { --accord-content-margin-bottom: 10px; --accord-title-bg-color: var(--wp--preset--color--transparent); --accord-title-text-color: var(--wp--preset--color--darkest); --accord-title-font-size: 22px; border-radius: 10px; --accord-bg-color: var(--wp--preset--color--base); --accord-icon-font-size: 30px; --accord-content-padding: 1px 20px 40px 62px; --accord-title-radius: 10px; --accord-padding: 20px 20px 20px 20px; } .gs_0utWvZ .wp-block-greyd-accordion-item :checked + * { --accord-title-bg-color: var(--wp--preset--color--base); --accord-bg-color: var(--wp--preset--color--base); --accord-title-radius: 10px 10px 0 0; } .gs_0utWvZ .wp-block-greyd-accordion-item .wp-block-greyd-accordion__title { border-top: 1px solid var(--wp--preset--color--base); border-right: 1px solid var(--wp--preset--color--base); border-bottom: 1px solid var(--wp--preset--color--base); border-left: 1px solid var(--wp--preset--color--base); } <\/style><style class=\"greyd-styles\">. { --accord-content-margin-bottom: 10px; --accord-title-bg-color: var(--wp--preset--color--transparent); --accord-title-text-color: var(--wp--preset--color--darkest); --accord-title-font-size: 22px; border-radius: 10px; --accord-bg-color: var(--wp--preset--color--base); --accord-icon-font-size: 30px; --accord-content-padding: 1px 20px 40px 62px; --accord-title-radius: 10px; --accord-padding: 20px 20px 20px 20px; } .gs_0utWvZ .wp-block-greyd-accordion__title[aria-expanded=\"true\"] { --accord-title-bg-color: var(--wp--preset--color--base); --accord-bg-color: var(--wp--preset--color--base); --accord-title-radius: 10px 10px 0 0; } .gs_0utWvZ .wp-block-greyd-accordion__title[aria-expanded=\"true\"]  { border-top: 1px solid var(--wp--preset--color--base); border-right: 1px solid var(--wp--preset--color--base); border-bottom: 1px solid var(--wp--preset--color--base); border-left: 1px solid var(--wp--preset--color--base); } <\/style><\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Registration Ordering Food and Logging In Meals Payment Technical Questions<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"greyd_block_editor_preview":[],"footnotes":""},"class_list":["post-6400","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently Asked Questions<\/title>\n<meta name=\"description\" content=\"Frequently Asked Questions (FAQ) | VielfaltMen\u00fc GmbH | Do you have questions? We have the answers. We&#039;ll take care of it. Possible.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vielfaltmenue.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions\" \/>\n<meta property=\"og:description\" content=\"Frequently Asked Questions (FAQ) | VielfaltMen\u00fc GmbH | Do you have questions? We have the answers. We&#039;ll take care of it. Possible.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/vielfaltmenue.com\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Vielfaltmenue\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-21T12:25:54+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/vielfaltmenue.com\/wp-content\/uploads\/2026\/02\/VM_Website_Bild_FAQ.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1500\" \/>\n\t<meta property=\"og:image:height\" content=\"1000\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"20 minutes\" \/>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Frequently Asked Questions","description":"Frequently Asked Questions (FAQ) | VielfaltMen\u00fc GmbH | Do you have questions? We have the answers. We'll take care of it. Possible.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/vielfaltmenue.com\/en\/faq\/","og_locale":"en_US","og_type":"article","og_title":"Frequently Asked Questions","og_description":"Frequently Asked Questions (FAQ) | VielfaltMen\u00fc GmbH | Do you have questions? We have the answers. We'll take care of it. Possible.","og_url":"https:\/\/vielfaltmenue.com\/en\/faq\/","og_site_name":"Vielfaltmenue","article_modified_time":"2026-07-21T12:25:54+00:00","og_image":[{"width":1500,"height":1000,"url":"https:\/\/vielfaltmenue.com\/wp-content\/uploads\/2026\/02\/VM_Website_Bild_FAQ.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"20 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/vielfaltmenue.com\/en\/faq\/","url":"https:\/\/vielfaltmenue.com\/en\/faq\/","name":"Frequently Asked Questions","isPartOf":{"@id":"https:\/\/vielfaltmenue.com\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/vielfaltmenue.com\/en\/faq\/#primaryimage"},"image":{"@id":"https:\/\/vielfaltmenue.com\/en\/faq\/#primaryimage"},"thumbnailUrl":"https:\/\/vielfaltmenue.com\/wp-content\/uploads\/2026\/02\/VM_Website_Bild_FAQ.jpg","datePublished":"2024-12-13T10:24:54+00:00","dateModified":"2026-07-21T12:25:54+00:00","description":"Frequently Asked Questions (FAQ) | VielfaltMen\u00fc GmbH | Do you have questions? We have the answers. We'll take care of it. Possible.","breadcrumb":{"@id":"https:\/\/vielfaltmenue.com\/en\/faq\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/vielfaltmenue.com\/en\/faq\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/vielfaltmenue.com\/en\/faq\/#primaryimage","url":"https:\/\/vielfaltmenue.com\/wp-content\/uploads\/2026\/02\/VM_Website_Bild_FAQ.jpg","contentUrl":"https:\/\/vielfaltmenue.com\/wp-content\/uploads\/2026\/02\/VM_Website_Bild_FAQ.jpg"},{"@type":"BreadcrumbList","@id":"https:\/\/vielfaltmenue.com\/en\/faq\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/vielfaltmenue.com\/en\/"},{"@type":"ListItem","position":2,"name":"FAQ"}]},{"@type":"WebSite","@id":"https:\/\/vielfaltmenue.com\/en\/#website","url":"https:\/\/vielfaltmenue.com\/en\/","name":"Vielfaltmenue","description":"VielfaltMen\u00fc \u2013 Catering f\u00fcr Kitas, Schulen, Pflege &amp; Camps","publisher":{"@id":"https:\/\/vielfaltmenue.com\/en\/#organization"},"alternateName":"Catering & Verpflegung","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/vielfaltmenue.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/vielfaltmenue.com\/en\/#organization","name":"VielfaltMen\u00fc GmbH","alternateName":"VielfaltMen\u00fc","url":"https:\/\/vielfaltmenue.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/vielfaltmenue.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/vielfaltmenue.com\/wp-content\/uploads\/2024\/11\/VM_Logo_hoch_spinat.png","contentUrl":"https:\/\/vielfaltmenue.com\/wp-content\/uploads\/2024\/11\/VM_Logo_hoch_spinat.png","width":1833,"height":768,"caption":"VielfaltMen\u00fc GmbH"},"image":{"@id":"https:\/\/vielfaltmenue.com\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.instagram.com\/vielfalt.menue\/","https:\/\/www.xing.com\/pages\/vielfaltmenue-gmbh","https:\/\/de.linkedin.com\/company\/vielfaltmenue"]}]}},"_links":{"self":[{"href":"https:\/\/vielfaltmenue.com\/en\/wp-json\/wp\/v2\/pages\/6400","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vielfaltmenue.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vielfaltmenue.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vielfaltmenue.com\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/vielfaltmenue.com\/en\/wp-json\/wp\/v2\/comments?post=6400"}],"version-history":[{"count":22,"href":"https:\/\/vielfaltmenue.com\/en\/wp-json\/wp\/v2\/pages\/6400\/revisions"}],"predecessor-version":[{"id":18231,"href":"https:\/\/vielfaltmenue.com\/en\/wp-json\/wp\/v2\/pages\/6400\/revisions\/18231"}],"wp:attachment":[{"href":"https:\/\/vielfaltmenue.com\/en\/wp-json\/wp\/v2\/media?parent=6400"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}